Member Arbitration
Member arbitration is designed for disputes between and among NFA Members and Associates. If you are an NFA Member and your dispute involves another NFA Member, you should consider filing your claim at NFA.
Notice of Intent
Submitting a Notice of Intent increases the amount of time for Members to consider filing an arbitration claim by temporarily suspending the two-year time requirement. A notice of intent does not obligate you to file a claim. NFA must receive a Notice of Intent within the two-year time limit period in order to extend the time period allowed to file a claim.
Filing a Claim
Member arbitration is designed for disputes between and among NFA Members and Associates. If you are an NFA Member and your dispute involves another NFA Member, with certain exceptions, you are required to file your claim at NFA. NFA Members or Associates who are trying to recover a debt balance from a customer, can also file an arbitration claim with NFA. If you are an NFA Associate or if your claim is against an NFA Associate, you are not required to file a claim at NFA unless there is a contract requiring NFA arbitration, though you are free to do so.
Online Payment System
The Online Payment System allows individuals to pay fees associated with an arbitration case.
Member Arbitration Rules
Arbitration rules are found in NFA's Rulebook. Members should familiarize themselves with the following information:
Section 6 - Applies to all Member arbitration cases
Interpretive Notice 9032 - Lists the standard documents to be exchanged under Section 7 of NFA's Member Arbitration Rules.
Filing Fees - A detailed table of filing and hearing fees can be found in NFA's Member Arbitration Rules.
Mediation
As part of NFA's arbitration process, NFA refers every claim to mediation. If both parties agree to engage in mediation, they submit their dispute to a neutral party—the mediator—who works with them to reach a mutually agreeable settlement. The mediator listens objectively to the parties and may suggest solutions that they have not considered on their own. NFA pays for mediation if the parties use the service selected by NFA. Mediation for NFA's cases is provided by:
Joan Protess and Associates
(312) 553-5559
http://www.mediatenow.net/
Contact: Joan Protess
Need additional assistance?
Visit the arbitration assistance page where you will find links to the arbitration resource library, FAQs, and arbitration statistics.